Warranties & Repairs

We stock various jewellery manufactures each having their own repair or replacement policies.

We do not offer refunds or exchanges for any jewellery.

We are not liable for any jewellery lost in your possession (even if we fitted it for you), therefore we do not offer replacements for lost jewellery or repairs unless you can present the jewellery to us.

Any jewellery that has been damaged through improper care or carelessness will unlikely be covered or will incur a repair fee according to the manufacturer. This includes damage from using tools on jewellery.

  • Body Gems - TBC

  • Tish Lyon - TBC

  • Junipurr - Offer a lifetime warranty on all their jewellery. This applies to any defects in materials and workmanship.

  • Anatometal - Everything they make is guaranteed to be free of defects for a lifetime.

  • Invictus Gold - Do not offer any guarantees, however Iris Jewellery will offer a 15% discount on any future gold purchases as a gesture of goodwill if the fault develops within 6 months.

  • Buddha Jewellery Organics - Offer a lifetime guarantee for any manufacture defects (excluding chains due to their delicate nature).

If you don't want to collect your jewellery from the store after a repair, we can post it to you via an insured postal service which we will charge for.

For any of the titanium suppliers listed below we offer a replacement for faulty items up to 6 months from date of purchase.

Qualiti                  

Body Jewellery ltd         

Implant Grade          

Invictus titanium         

Metal Mafia             

Illustrated Flowers

Free standard delivery for orders over £30